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FR

Post-loss coordination

For owners affected by an unexpected event

When everything changes and you are short on time.

Post-loss coordination

A property loss — water damage, fire, infiltration, breakage — leads to a series of complex steps. Between insurance, suppliers, follow-ups and communications, the administrative burden quickly becomes overwhelming. La Griffe Résidentielle supports you with rigorous, well-structured and above all independent management to help you get through this difficult period.

Typical situations where we intervene

Heavy and urgent administrative steps

Claims, forms, communications, proof to provide — everything arrives at the same time.

Multiple stakeholders involved

Insurer, contractor, adjuster, suppliers… it is difficult to coordinate and follow each step.

Lack of time or energy to manage the situation

You are already affected by the event: administrative management becomes an additional burden


Need a reliable relay to avoid mistakes or omissions. Deadlines are tight, decisions are important and you want support! We take over — you focus on what matters most! We act as the administrative intermediary between you, the insurer and the various stakeholders. We coordinate follow-ups, communications and key steps in the file — with sensitivity, precision and confidentiality.

Lighten your daily load — breathe, exhale.

You move forward. We secure the process.

Our Services

Administrative and organizational post-loss coordination:

How it works

Simple, human, clear ... and above all reassuring.

Discovery call

Understanding the event, reviewing the file and identifying immediate needs

Mandate preparation

Definition of required services, obtaining written authorizations and setting up official communications

Mandate execution

Coordination of stakeholders, administrative and organizational follow-ups, management of communications and deadlines

Follow-up and reporting

Regular progress updates, clear and structured reporting, and complete file traceability


A simple, structured and secure service

Independent coordination

Our service operates independently from contractors and suppliers. This neutrality provides a clearer view of the interventions required, helps avoid rushed decisions and reduces the risk that certain emergency situations are exploited at unjustified costs.

Our role is to structure the steps, clarify the options and help the owner make informed decisions.

You have just experienced a loss and do not know where to start?

Describe the situation — we will quickly tell you whether and how we can help structure the process.

Talk to our team